Medi-Buddy is a private-pay medical companion service built around one simple idea: presence matters. Our companions provide reliable one-on-one support throughout the medical appointment experience—from picking you up and getting you there, to staying with you during your appointment, to safe return home. Unlike traditional transportation services that simply drop you off and return later, our Companion remains present and available throughout the appointment.

Transportation is included, but that's not really the heart of the service. Our primary service is medical companionship. The companion doesn't simply drop the client off - we stay with them.

It's for adults who need or want someone to accompany them to a medical appointment when a family member, friend, or caregiver isn't available. That could include older adults, people having procedures, people who don't drive, or independent adults who simply don't want to attend an appointment alone.

No. Medi-Buddy is a non-medical service. Our companions do not provide nursing care, administer medications, or perform medical procedures.

No. We're specifically focused on medical appointment companionship and transportation rather than in-home personal care.

Yes, when permitted by the healthcare facility and requested by the client. That's one of the major differences between Medi-Buddy and a traditional transportation service.

The companion can provide non-medical support during the appointment, such as taking notes at the client's request. We don't interpret medical information or provide medical advice.

With the client's permission and within appropriate privacy boundaries, we can help keep an authorized family member involved. The exact circumstances can depend on the client and healthcare facility.

Yes. That's the point of Medi-Buddy. The same companion stays with the client rather than leaving them to arrange another ride after the appointment.

Our primary service areas are Wake County, Nash County, Johnston County, and Durham County.

Our base prices range from $74-$85 per hour. Final pricing can depend on the length of the appointment, mileage, and other circumstances.

We're a private-pay service. We're not positioning Medi-Buddy as a replacement for transportation benefits someone may already qualify for. We're particularly interested in situations where existing transportation or support programs don't meet the person's needs.

Yes. Medi-Buddy maintains business insurance, including commercial automobile coverage for our company transportation operations.

Yes. Our hiring and screening process includes background screening, and because companions transport clients, driving qualifications and safety are especially important to us.

Yes. A family member or other responsible party can contact us about arranging services, although we still have to make sure the appropriate client information, permissions, and service arrangements are in place.

They can call Medi-Buddy or submit a request through our website. We review the appointment details and availability, provide the appropriate quote and service agreement, and confirm the booking once the required booking steps are completed.

We can accommodate appointments beyond the immediate area depending on availability and the specifics of the trip. Longer-distance appointments will be quoted accordingly.

Those services primarily solve the transportation problem. Medi-Buddy solves the accompaniment problem. We provide transportation, stay with the client throughout the appointment, and bring them safely back afterward.

We love and appreciate referrals from businesses and people! If Medi-Buddy ultimately fills a gap for the people you know or serve, we'd certainly be happy to provide information that you could make available as a resource.